Privacy Policy

Welcome to Amivo Agri, operated by Amivo Industries LLP. This Privacy Policy explains how we collect, use, store, and protect information when you visit https://amivoagri.com/, contact us, submit an enquiry, or place an order through our website.

By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy, subject to applicable law.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

• Name and contact details, including phone number and email address.
• Business or company details provided in an enquiry.
• Billing and delivery address, where applicable to an order.
• Product enquiries, requested specifications, and communication history.
• Order, transaction, and customer service information.
• Technical information such as IP address, browser type, device information, and website usage data, where collected.

We collect information that you provide directly and certain technical information that may be collected automatically when you use our website.

2. How We Use Your Information

We may use your information for the following purposes:

• Responding to enquiries and product-related questions.
• Providing information about agricultural machinery, equipment, and parts.
• Preparing quotations and processing orders.
• Managing billing, payments, and order fulfilment.
• Providing customer support and resolving complaints.
• Improving our website, products, and customer experience.
• Maintaining business records and complying with legal obligations.
• Sending relevant business communications where permitted by law.

3. Product Enquiries and Contact Forms

When you submit a contact form, request a quotation, or enquire about our agricultural products, we use the information you provide to respond to your request and communicate with you regarding the relevant products or services.

Please ensure that the information you submit is accurate and does not contain unnecessary sensitive personal information.

4. Orders and Payments

If you purchase products or make payments through our website, we may process relevant customer, order, billing, delivery, and transaction information to complete the transaction and maintain business records.

If a third-party payment gateway is used, relevant information may be processed by that provider according to its own privacy policy, terms, and security procedures.

We do not intend to store sensitive payment credentials, such as your complete card number, CVV, UPI PIN, or internet banking password, on our website servers.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve performance.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.

6. Sharing of Information

We do not sell your personal information. We may share relevant information only where reasonably necessary for legitimate business purposes, including:

• With authorised personnel who need the information to perform their duties.
• With payment service providers when processing a transaction.
• With website hosting, technical support, or website service providers where required to operate the website.
• With professional advisers or authorities where required by law or a lawful request.

Information shared with service providers should be limited to what is reasonably necessary for the relevant purpose, subject to applicable law and arrangements.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

However, no website or electronic transmission method can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted over the internet.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including handling enquiries, completing orders, maintaining business and financial records, resolving disputes, and meeting applicable legal requirements.

When information is no longer required, we will take reasonable steps to delete it or otherwise handle it in accordance with applicable law.

9. Your Privacy Rights

Subject to applicable law, you may contact us to request access to, correction of, or deletion of personal information that we hold about you. You may also raise concerns about how your information is being used.

We may need to verify your identity before acting on a request. Certain information may need to be retained where required by law or for legitimate business purposes.

10. Third-Party Websites

Our website may contain links to external websites or services. Those websites operate under their own privacy policies and practices. Amivo Industries LLP is not responsible for the privacy practices or content of external websites.

We recommend reviewing the privacy policy of any third-party website before submitting personal information to it.

11. Children's Privacy

Our website is intended for general business and product information. We do not knowingly seek to collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or legal requirements. Any revised policy will be published on this page.

We encourage visitors to review this page periodically to remain informed about how we handle personal information.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us: